Orders received by 9:00 am PST will ship the same day from our California warehouse. We process orders Monday through Friday, excluding holidays.
Rocket Dog offers FREE standard shipping using Federal Express Home Delivery within the 48 contiguous United States. Orders are generally delivered within 5 to 7 business days.
P.O. Box and APO/FPO addresses
Free standard shipping using FedEx Smart Post.
Hawaii, Alaska, Guam & Puerto Rico
Orders are shipped using the U.S. Postal Service (USPS) for a charge of $16.95 per order.
Expedited Shipping Charges:
• Standard Delivery may be delayed to some AK, HI & Puerto Rico destinations and APO FPO destinations.
• FedEx Smart Post partners with the U.S. Post Office to make standard deliveries.
• Two Day expedited shipping is generally not needed for destinations in California.
Rocket Dog has partnered with MyUS.com to offer convenient, fast international shipping to over 225 countries.
MyUS.com provides international forwarding services. Sign up with MyUS.com and receive your own U.S. street address - this is where Rocket Dog will send your shoes. MyUS.com prepares the shipment and will deliver to your international address.
To get started -sign up with MyUS.com and receive your U.S. street address to use when you place your order at rocketdog.com.
International Returns & Exchanges
It’s simple! Follow the steps for domestic returns & exchanges. However, the pre-paid FedEx labels cannot be used outside the U.S. Please use a carrier of your choice to return your order to:
We highly recommend the use of a traceable shipping method such as FedEx or UPS.