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WE WILL BE CLOSED FOR THE HOLIDAYS DECEMBER 24-26TH. We will be checking emails periodically, at email@example.com for any urgent messages.
All shipping will resume on December 27 2016. Wishing you happy holidays from the Rocket Dog Customer Service Team!
Orders received by 9:00 am PST will ship the same day from our California warehouse. We process orders Monday through Friday, excluding holidays.
Rocket Dog offers FREE standard shipping. Orders are shipped using Federal Express SmartPost; which utilizes the United States Postal Service (USPS) for final delivery. FedEx SmartPost reaches every U.S. address, including:
Orders are generally delivered within 7 business days within the contiguous U.S. Longer transit times to destinations outside the contiguous U.S.
Second Business Day $15.95 per order
Next Business Day $34.95 per order
Rocket Dog has partnered with MyUS.com to offer convenient, fast international shipping to over 225 countries.
MyUS.com provides international forwarding services. Sign up with MyUS.com and receive your own U.S. street address - this is where Rocket Dog will send your shoes. MyUS.com prepares the shipment and will deliver to your international address.
To get started -sign up with MyUS.com (this will be a link) and receive your U.S. street address to use when you place your order at rocketdog.com.
It’s simple! Follow the steps for domestic returns & exchanges. However, the pre-paid FedEx labels cannot be used outside the U.S. Please use a carrier of your choice to return your order to:
11824 S. Alameda St.
Lynwood, CA 90262
We highly recommend the use of a traceable shipping method such as FedEx or UPS.